Technology adoption has accelerated worldwide in the IT industry, but this hasn’t translated into significant revenue for specific IT organizations. The majority of firms conveniently place the responsibility on the tech workforce.
“Last quarter, the tech workforce underperformed.”
Are the poor performers, however, the only ones to blame?
Technological innovations have revolutionized the industry; a simple degree or experience will no longer be enough to achieve optimal results. The tech workforce needs ongoing training to be flexible enough to respond to new issues.
Is your L&D prepared for the rapid change in IT skills?
As digital adoption accelerated quickly, businesses in the IT industry had to shift gears and adapt in the aftermath of the pandemic. In addition, the sector has seen a shift in customer needs and purchasing behavior. As a result, the demand for digital competencies such as testing, Java, cloud infrastructure, and platform technologies has skyrocketed. Furthermore, due to major digital transformation, hybrid cloud adoption, and front-end back-end automation, there has been increasing demand for new talents. Skills are quickly becoming obsolete with these rapid improvements.
93% of employers claim they have a skill gap in their IT staff.
To make the most of emerging technologies, IT companies must refresh their tech stack and the skill sets of their IT workforce. They must continue studying and developing to stay up to date with evolving technological developments, cyber dangers, and company goals. Well-planned workforce upskilling is essential for bridging the skill gaps among tech workers because a lack of skilled workers might jeopardize the achievement of company objectives
80% of employers claim that skill gaps affect at least one critical area of their business like Customer Service, engagement, or security.
Tech workforce upskilling Issues and solutions
The IT industry requires an effective upskilling program to improve the performance of the tech workforce. Unfortunately, many upskilling programs contain flaws, and as a result, many tech organizations fail to fill in employees’ skill shortages.
Below, we’ve highlighted a few upskilling difficulties and methods to address them:
Skill shortages in the tech field aren’t being addressed in real-time.
Providing a broad overview of topics is ineffective in the competitive IT service industry. Employees in the technology industry have a variety of skill shortages. Businesses are unconcerned about individual technical skill shortages. It widens an impact on employee performance.
Solution: Embrace customization and take a learner-centric approach. Examine each employee’s areas for improvement in detail.
Start by defining the most in-demand abilities for each position and compiling a skills catalog. Then, examine each employee’s performance to discover areas where they may be needing help to learn and refresh their strength and capabilities.
It is important to keep an eye on the most in-demand abilities for each function in your IT company and update your skill catalogs accordingly because skills in the IT industry have a short shelf life. The next step would be to develop a personalized journey for each employee to fill in the skills gaps. The personalization chord can be struck with the help of an advanced LXP.
Moreover, most LXP platforms include artificial intelligence (AI), which can assist you by making personalized suggestions to employees based on their skill gaps and learning preferences.
Employee aspirations are misaligned with the organization’s aims, resulting in limited adoption.
Every IT company needs goals to succeed, but achieving them without the involvement of employees is difficult. When employee aspirations and the aims of the IT organization diverge, the outcomes are frequently unsatisfactory.
Solution: Align the aspirations of the tech workforce with the aims of the company. Both the organization and the people must go forward at the same time to accomplish growth.
According to research, highly aligned companies are able to generate revenue 58% faster and are 72% more profitable.
When employers show an interest in their employees’ ambitions, they are more likely to work hard to attain the company’s objectives. Moreover, most IT employees are willing to take on additional duties to improve their careers in today’s evolving technology landscape. As a result, providing them with reskilling possibilities could be a win-win situation for all parties.
Here are a few things you can do to make sure employee goals and corporate goals are aligned:
- First, define the objectives of your company.
- All employees should participate in one-on-one meetings with their team leads or managers.
- Determine that they understand the objectives.
- Make an effort to comprehend their goals and passions.
- Next, analyze their technical learning preferences in detail.
- Find common ground and devise reskilling strategies.
- Try different learning formats, such as videos, blogs, quizzes, podcasts, etc.
- Finally, take feedback to help you improve your learning adoption.
Unsatisfactory performance due to inadequate training and assessment
Due to the high complexity of technologies present in the present-day work environment, employees must apply the newly acquired knowledge and skills in their work to be able to retain and recall what they learned during the training.
Some IT consulting firms concentrate on theory. They frequently miss out on assessments and practices that affect the performance of the tech workforce.
Solution: Make sure you have the right technology for real-time testing and practice. IT workers require opportunities to put into practice what they’ve learned to develop new technical skills and solve problems.
Example: A Pythonista wants to learn Golang. Rather than sharing an eBook on how to learn Golang, create a learning path with tasks and illustrations to make the learning session more engaging.
You can use alternative content formats for distinct subtopics of the same subject. Consider the following example:
Share a blog post with an example and use a case on how to make a struct type incomparable in Go.
Make a video demonstration of how to clone slices in Go
You can later assess your knowledge of a subject by assigning a task or a quiz.
IT lacks peer-to-peer education.
IT workers can’t learn in isolation. When intelligent minds work and learn together, the chances of technological breakthroughs increase dramatically.
Solution: Take advantage of social learning opportunities. Provide a common platform for the tech workforce to interact, listen to different ideas, absorb, and experiment to produce something creative. They may quickly share information about the latest technologies and techniques in the IT business. Learners can start a discussion thread on a different topic using KloudLearn LMS, a complete skilling suite that includes a social platform. They can get answers to their questions right away. For example, if an IT professional encounters a problem while designing an app, he may immediately publish it on the discussion portal, where his colleague or trainer can respond.
To keep up with the shifting trends in the IT sector, it’s critical to have the necessary skills. Make your learning and development more effective with the right technology to equip your IT workers with the skills to succeed in the digital age. KloudLearn, a centralized learning solution, can help you take your enterprise learning to the next level. This AI-powered solution is built to bridge the skill gaps in your knowledge workforce. You may simply provide the opportunity and freedom to your tech workers to pursue skills they are interested in and at the same time promote learning programs that align with your company’s objectives. To see KloudLearn in action, schedule a demo.