Many organizations of today focus on soft skills training for their employees. It is understandable since we know how important soft skills are. An employee with excellent soft skills is an asset to any organization. This is because a person with good communication skills will be a team player, and can easily adapt to the company’s needs. Soft skills also elevate the emotional intelligence of an employee. But most employers ignore hard skills (also known as technical skills) even though it is as important as soft skills for them. In this post, let us understand why the hard skill is as important as soft skills and which skills you should train your employees on.
Why is hard skill training important for employees?
Hard skills act as an essential strength to the employees’ skillset; after all, they will be using it to push the organization towards its goal. An organization or an employee can’t reach success only with soft skills; you might be very good at talking, but it is equally important to work correctly on your tasks. Without hard skills, that is impossible.
A question that might be lingering in your minds – most employees are recruited based on their hard skills, so why train them on hard skills? Even though the employees come with industry-specific hard skills, regular training is required to make them constantly evolve along with the growing industry practices.
Which hard skill should you train your employees on?
When it comes to hard skills, there is a wide range of skills to train the employees on and each department would have a unique hard skill that they want their team members to train on.
Organizations should carefully consider which employees need hard skill training and how would it help the employees and the organization. Organizations should also try focusing on employees who are lately trying to upskill themselves as they are the most interested and will upskill very fast.
Typically an organization should choose those hard skills which are in demand. Let us now discuss a few in-demand industry-specific hard skills in which your employees can be trained on –
Analytical Reasoning: Employees from any department would benefit from getting upskilled in analytical reasoning. Nowadays data has become a powerful tool for most organizations and analytical reasoning will help the employees understand all the data and use the information to draw useful insights.
Blockchain: Blockchain may seem not so important to most people since many of you might not be dealing with it. But the future is all blockchain and there will come a day when learning blockchain will make sense. Remember all of us are using money and perform banking through digital means. To keep a tab of billions of transactions happening every minute, blockchain will help. With blockchain knowledge, an employee can store, validate and move digital assets virtually.
Customer Service skills: One skill that has been ranking high for training for quite some time now is customer service skills. It is very important for organizational growth as a vast majority of consumers state their brand experience is as important as the actual service or product they use. Customer service accelerates brand growth and trust among customers.
Cloud Computing: As data keeps on accumulating, an organization’s need for spending more on servers and maintenance increases. So to save money and space these days, almost all organizations opt for cloud computing. So upskilling employees in handling cloud technologies would be very beneficial.
Sales Skill: Sales skill might have a lot to do with soft skills; after all an employee need lots of soft skills to become an excellent salesperson. But there are also few hard skills in play; from becoming familiar with products and processes to using and maintaining a Customer Relationship Management(CRM) system. This sales hard skill training would be most crucial for business.
Hard skills play a very vital role in an organization’s growth and are very important to keep it updated through regular training. The training for hard skills differs from that of soft skills as hard skills are unique to each person from a team. Training for hard skills is a tad more difficult than its counterpart. This is where you can use an LMS like Learnyst that can help you in your training process. With hundreds of advanced training features that help boost the engagement of your training, Learnyst is your final destination for all your training needs.
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