How to Improve the 70:20:10 Learning Model with Technology

KL course

Learning is similar to baking a pie. You’ll need to know which components to use and in what proportions to make it appetizing. For organizational learning, the 70:20:10 learning model is a golden formula. Let’s look at how this formula works and how to use it at work.

What Is the Rule of 70:20:10 Learning Model?

Individuals learn 70% of their knowledge from hard events and assignments, 20% from developmental connections, and 10% from coursework and training, according to the 70-20-10 rule.

Morgan McCall, Robert Eichinger, and Michael Lombardo created the 70:20:10 learning model at the Center for Creative Leadership in the mid-1990s. They polled nearly 200 executives to find out how they learn. Learning had a major shift as a result of these unexpected results.

Although it’s been a while, the 70:20:10 learning model has endured it is still widely used to determine the perfect balance for staff training. Let’s translate the poll results into corporate terminology and see how they may be applied in the workplace.

  • Experiential learning accounts for 70% of all learning. It stems from the challenges that employees face at work.
  • Social or peer-to-peer learning accounts for 20% of all knowledge. Mentoring, feedback, and relationships with coworkers are used to accomplish this.
  • These two modes of learning combine to generate informal learning, which takes place outside of the classroom.
  • Formal education accounts for 10% of the total. It is carried out in the form of training sessions.

How to Make the 70:20:10 Learning Model Work in Your Learning Process

Now we’ll look at each component of the learning “pie” in greater depth. And let’s see how contemporary technology might improve each of them. Let’s start at the top and work our way down, learning what experiential learning involves.

Experiential Learning (70 percent)

Adults learn best by doing, much as toddlers do via play. Adults retain 80% of what they encounter, according to research done by Edgar Dale. So, according to this section of the 70:20:10 learning model, you can’t learn anything unless you try it first. However, instead of learning in a real-life setting, you can sometimes employ creative methods to improve your talents.

What can technology do to improve learning?

Virtual and Augmented Reality

Virtual reality is an excellent tool for corporate training in industries. This includes manufacturing, energy, defense, and others where workplace safety is a concern. People can practice their skills in virtual reality until they are confident in them, and then begin the work with confidence.

When KFC began using VR simulation to teach its future chefs, they recognized the benefits of virtual learning. As part of the escape room game, players must prepare fried chicken in a kitchen.

KFC’s New Virtual Reality Training Video

The impact of augmented reality can be just as great as that of virtual reality on employee engagement. However, it is significantly less expensive than virtual reality. That is why augmented reality is frequently employed in training.

Learning through social interaction (20 percent)

The concept of social learning is not new. Since the beginning of time, information has been passed down from generation to generation. We learn by conversing with others, asking questions, and sharing our knowledge. Peer-to-peer learning has grown in popularity in recent years as a widely acknowledged practice in the workplace.

What can technology do to improve learning?

Use of social media

It has become a standard practice in today’s interconnected society, controlled by social media, to share items we find fascinating and valuable with others. This includes personal communication, professional networking, and pedagogical goals. For example, you may use Facebook to create discussion groups for sharing project information. And also conduct surveys for feedback and suggestions on training courses, and create closed or secret groups to publish course content and assignments.

PayPal, for example, offers a private Facebook community where mentors share their thoughts and discuss current information on existing projects. And employees express their ideas and discuss recent information on ongoing projects.

Formal Education (10 percent)

Although formal training accounts for only 10% of the 70:20:10  learning model, it serves as a foundation for other types of learning. You may be confident that the experiential and peer-peer learning that follows will be successful if the foundation is strong. Informal learning is based on the foundation of formal learning. It can, however, operate as a booster, speeding up what has been learned through on-the-job experience and interpersonal contact, making it a useful tool for obtaining good learning outcomes.

What can technology do to improve learning?


Historically, corporate learning was conducted in a classroom, but eLearning has made this obsolete. So Online learning is more beneficial than instructor-led training. It saves your firm money. And allows you to customize the learning experience, and enhances staff morale, at the very least.

A learning management system is a better approach to delivering formal learning (LMS). Take a look at the Kloudlearn LMS to see how it can help you create interactive and engaging training content. 

Delivering product knowledge training, sales, and support skills training, new hire orientation, and channel partner training via an LMS is an excellent idea. 

Blended learning 

Blended learning is a formal instructional method that incorporates both traditional and digital training techniques.

An LMS can help with online training. For example, the Kloudlearn LMS helps you incorporate social, formal, and collaborative learning along with talent management. This helps to boost your employee’s performance, productivity, and training ROI. 


Web video conferencing is an effective tool for promoting integrated social learning. Live video, text chat, interactive whiteboards, note-taking, real-time voting/surveys/quizzes, and PowerPoint slides are all supported by zoom integration.KloudLearn is integrated with zoom that helps you conduct virtual training, send invites to learners, and provide them with meeting recordings as well. 

Mobile learning

Many employees assume that training does not have to end when they leave the office. Furthermore, most employees value the opportunity to learn at any time and from any location. Thus mobile learning is a definite plus for both employers and employees.

Advantages of the 70:20:10 Learning Model

Let’s look at why many L&D professionals find the 70:20:10 framework advantageous in the business.

Flexibility: Businesses can employ it in a variety of ways, depending on their need.

Employee retention is higher: Managers and other staff are expected to participate in training in the 70:20:10 learning model.

Increased output and productivity: This model is primarily characterized as a non-formal training method that is frequently more effective.

To summarise:

Learning is more than just regular classes, as the 70:20:10 learning model indicates. To make it work, we’ll need a few things. It’s also important to remember that this model is about the balance, not just the exact numbers.

Begin by determining how this approach can assist your company in achieving its employee development objectives. Experiment with various breakdowns to discover whether they will satisfy the needs of your staff. You’ll quickly see if it’s the best learning technique for your company.

With an efficient and effective Learning Management System, Kloudlearn helps you conduct interactive and engaging training programs. Using a robust authoring tool, you can effortlessly design your training content. Get access to pre-built reports to keep track of your training performance and the progress of your employees. With Kloudlearn’s Mobile app, you can provide your employees with a seamless and rich learning experience. With our help, you may create an efficient sales training program.

To learn more about Kloudlearn, schedule a demo now.


Data Security Training: How to Secure your Company’s Data and Reputation

Previous article

Employee Onboarding Software – 4 Essential tools every organization needs.

Next article

You may also like


Comments are closed.

More in E-Learning