Cybersecurity training is just like taking a dental check-up. We know it’s necessary for our health and also we appreciate the results. But the process itself? It can go from dreary to awkward to feeling like we’re pulling teeth. Likewise, Handling cybersecurity training as the least priority can have serious consequences.
Why is cybersecurity tiresome training for employees?
Here are some reasons why employees feel disengaged in the cybersecurity training program
The language is too technological.
To continue retaining information, the learner should understand the information profoundly, and to keep them hooked is a tedious process.
Inability to integrate into real-life scenarios.
Most employees consider cybersecurity training as least to be integrated daily and most unlikely to come in handy.
In contrast, this assumption isn’t accurate. At the onset of COVID-19, 85% of CISOs overlooked cybersecurity to enable remote working quickly. Almost the majority of companies faced a sudden increase in cyberattacks. And cybersecurity training has made awareness more relevant than ever.
Lack of excitement
There are several reasons why employees enjoy training programs. But the training they desire to enjoy the most is usually user-driven topics like soft skills, which helps them grow personally and professionally.
Employees always feel vague about the compliance training. Likewise, cybersecurity training being a mandatory requirement, it feels tiresome for them.
The false assumption on cybersecurity
Employees work almost every time on laptops and computers, and they think they already know everything. This gives them a false sense of assumption about security.
Like any other training, cybersecurity training can only be practical if the learners feel more engaged throughout the training. It should also be helpful for them to apply it daily.
For instance, Allen from the accounting team takes up the cyber security training with her team. The training duration is longer, and no user-driven quizzes or real-time integration. Hence once the training is done, Allen gets back to her routine work.
Later her accounting software system suggests she change the password. Allen takes up the password which she used earlier like she always does. 33% of employees claim that they store their login credentials in their browsers. This practice is far danger than most people realize.
It allows the attackers to access Allen’s browser physically or remotely to extract all the data linked to the browser and the accounting software. This may leave the organization at tremendous risk.
In the above instance, if Allen had taken proper training to help her in daily routines, the above risk can be avoided from the attacker’s exposure.
Let’s deep dive into ways to improve the engagement during cybersecurity training
1. Create user-driven content
Create contents that help the learners to retain information for more extended periods of time. Refer to Kloudlearn’s content library for a more interactive and informative topic on cybersecurity.
2. Include more real-life examples
Like we used Allen’s scenario, which is an excellent example of how to demonstrate complex matters, such as password safety, in a way that your employees find relevant to their daily lives.
3. Avoid technical, confusing language.
The training content may contain technical jargon and complex topics like GDPR, and you can prefer simple, communicable language for better delivery.
4. Offer microlearning sessions regularly.
Research reports affirm a boost in knowledge retention with Microlearning; Microlearning is a terrific way to drive engagement and makes it easier for employees to study from their mobile phones.
5. Provide gamified learning
To keep learners entangled, make some fun quizzes and real-time scenario-based questions. Learners stay active throughout the process if they know there is a fun part at the end,
6. Issue certificates and prizes as incentives
Learners are likely to be in result-driven training. For this reason, issuing certificates or offering prizes may boost them in completing the training successfully.
Every organization should conduct cybersecurity training more often. Delivering practical cybersecurity training can keep your data and information less exposed to attackers.
Also, check out our blog on identifying insider threats here.
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